Jobs
Food Service Supervisor Needed In Canada By Subway Sandwich & Salads
We are seeking a skilled and motivated Food Service Supervisor to join our team. The ideal candidate will have a strong background in the food industry, excellent leadership skills, and a passion for delivering exceptional customer service. As a Food Service Supervisor, you will oversee the daily operations of the food service area, ensuring high-quality food preparation, customer satisfaction, and adherence to health and safety standards.
Job details
- Location: Mississauga, ON
- Salary: 27.00 hourly / 35 to 40 hours per week
- Terms of employment Permanent employment: Full time Day, Evening, Weekend, Shift, Morning
- Start date: Starts as soon as possible
- Vacancies 2
- Verified
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
7 months to less than 1 year
Work setting
- Restaurant
Responsibilities:
- Supervise and coordinate the activities of kitchen and dining room staff.
- Ensure efficient food preparation and presentation, maintaining the highest quality standards.
- Monitor inventory levels and order supplies as needed, ensuring minimal wastage.
- Train, mentor, and motivate staff members, setting performance expectations and providing feedback.
- Manage schedules and assign duties to kitchen and serving staff.
- Handle customer inquiries, concerns, and complaints in a professional and timely manner.
- Ensure compliance with health and safety regulations and cleanliness standards.
- Oversee cash handling procedures and ensure accurate billing and payment processing.
- Collaborate with the management team to develop and implement menu changes, promotions, and special events.
- Assist with recruitment, onboarding, and training of new staff members.
- Conduct regular inspections to ensure proper food storage, handling, and sanitation practices.
- Maintain records of sales, expenses, and other operational data, preparing reports as required.
- Continuously seek opportunities to improve operational efficiency and customer satisfaction.
Qualifications:
- High school diploma or equivalent. Relevant post-secondary education is a plus.
- Previous experience in a food service or restaurant supervisory role.
- Strong knowledge of food safety regulations and best practices.
- Excellent interpersonal and communication skills.
- Ability to lead and motivate a diverse team.
- Organizational and multitasking abilities.
- Problem-solving skills and a proactive approach to challenges.
- Flexibility to work evenings, weekends, and holidays as needed.
- Basic computer skills for record-keeping and communication.
Tasks
- Establish methods to meet work schedules
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Estimate and order ingredients and supplies
- Ensure food service and quality control
- Address customers’ complaints or concerns
- Maintain records of stock, repairs, sales and wastage
- Prepare and submit reports
- Supervise and check assembly of trays
- Supervise and check delivery of food trolleys
- Establish work schedules
Additional information
Work conditions and physical capabilities
- Fast-paced environment
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply
By email
subwaydixiejobs@hotmail.com
Advertised until
2023-09-14
Here are some frequently asked questions to help you gain a better understanding of this Food service supervisor:
1: What does a food service supervisor do?
A food service supervisor oversees the daily operations of a restaurant, café, cafeteria, or other food establishment. They are responsible for ensuring that food is prepared and served efficiently, maintaining quality and safety standards, managing staff, handling customer inquiries, and overseeing various aspects of the business to ensure a smooth dining experience.
2: What qualifications are needed to become a food service supervisor?
While specific requirements can vary, most food service supervisor positions require a high school diploma or equivalent. Relevant experience in the food industry, especially in a supervisory or leadership role, is typically preferred. Knowledge of food safety regulations, excellent communication skills, and the ability to manage a team are also important qualifications.
3: What skills are essential for a food service supervisor?
Food service supervisors should possess strong leadership skills to manage staff effectively. They need good communication skills to interact with both customers and employees. Organizational skills are crucial for managing schedules, inventory, and other operational aspects. Knowledge of food safety practices and the ability to handle stressful situations calmly are also important.
4: What are the main responsibilities of a food service supervisor?
Food service supervisors are responsible for overseeing food preparation and presentation, managing staff schedules and assignments, ensuring cleanliness and hygiene standards, handling customer concerns, and maintaining a positive dining experience. They also manage inventory, order supplies, and collaborate with the management team on menu changes and promotions.
5: What challenges do food service supervisors face?
Food service supervisors often work in a fast-paced and dynamic environment, which can present challenges such as managing peak dining hours, handling customer complaints, and ensuring consistent food quality. Staff turnover and training can also be challenging. Adhering to health and safety regulations and maintaining a smooth workflow are additional responsibilities.
6: How can someone excel as a food service supervisor?
Effective communication, strong leadership, and the ability to remain calm under pressure are key attributes for success. Building a cohesive and motivated team, ensuring high-quality customer service, and being proactive in addressing operational issues can help someone excel in this role. Staying updated on industry trends and continuously seeking ways to improve the dining experience are also valuable.
7: What opportunities for growth are available for food service supervisors?
Food service supervisors can advance to higher-level management positions within the food and hospitality industry, such as restaurant manager, food and beverage manager, or even opening their own food establishment. Continuous learning, gaining certifications, and acquiring diverse experiences within the industry can open doors to broader career paths.
8: What impact does a food service supervisor have on a business?
A food service supervisor plays a crucial role in ensuring the smooth operation of the establishment. They contribute to the overall customer experience by managing food quality, service efficiency, and staff interactions. A competent supervisor can lead to higher customer satisfaction, repeat business, and a positive reputation for the restaurant.
9: Is formal training required to become a food service supervisor?
While formal training is not always required, completing relevant courses in food safety, management, and hospitality can provide a strong foundation for the role. Some establishments may prefer candidates with a degree or diploma in hospitality management or a related field.
10: How can I become a food service supervisor?
To become a food service supervisor, start by gaining experience in the food industry, ideally in roles with leadership responsibilities. Develop your skills in customer service, communication, and time management. Taking relevant courses or workshops in food safety and hospitality management can enhance your qualifications. Look for opportunities to move into supervisory roles within your current workplace or apply for such positions in other establishments.
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