Food Service Supervisor Needed In Canada By Taco Time

We are seeking a dedicated and experienced Food Service Supervisor to join our team. The Food Service Supervisor will play a crucial role in overseeing the daily operations of our food establishment, ensuring high standards of food quality, service, and customer satisfaction. This role requires strong leadership, organizational skills, and a commitment to maintaining a positive dining experience for our customers.

Job details

• Location: 2285 160 StreetSurrey, BCV3S 9N6
• Salary: 18.50 hourly / 30 to 40 hours per week
• Terms of employment Permanent employment: Full time Shift
• Start date: Starts as soon as possible
• Vacancies 2
• Verified

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Responsibilities:

• Staff Supervision: Manage and supervise front-of-house and kitchen staff, including training, scheduling, and performance evaluation.
• Customer Service: Ensure exceptional customer service by addressing inquiries, resolving complaints, and maintaining a welcoming atmosphere.
• Inventory Management: Oversee inventory levels, monitor product quality, and place orders for supplies and ingredients as needed.
• Food Quality Control: Ensure that food preparation and presentation adhere to established standards for taste, portion size, and quality.
• Safety and Sanitation: Enforce food safety and sanitation protocols, including proper storage, handling, and cleanliness in compliance with health regulations.
• Menu Compliance: Ensure menu items are prepared accurately, adhering to dietary and allergen specifications.
• Opening and Closing Duties: Perform opening and closing procedures, including cash handling, reconciling receipts, and securing the premises.
• Team Training: Train new employees in service procedures, safety protocols, and customer service expectations.
• Quality Assurance: Conduct regular quality checks on food, service, and cleanliness, taking corrective actions when necessary.
• Conflict Resolution: Handle customer complaints and employee conflicts diplomatically and professionally.
• Report Generation: Prepare reports on sales, customer feedback, and operational issues for management review.

Qualifications:

• Proven experience as a Food Service Supervisor or a similar role in the food service industry.
• Strong understanding of food safety and sanitation regulations.
• Excellent leadership and interpersonal skills.
• Ability to work in a fast-paced environment while maintaining a positive attitude.
• Exceptional customer service skills and the ability to resolve issues effectively.
• Organizational skills to manage inventory, schedules, and service processes.
• Knowledge of point-of-sale (POS) systems and basic computer proficiency.
• Flexibility to work evenings, weekends, and holidays as needed.
• Food safety certification is a plus.

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate and order ingredients and supplies
• Ensure food service and quality control
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Additional information

Work conditions and physical capabilities

• Fast-paced environment

Who can apply to this job?

Only apply to this job if:

• You are a Canadian citizen, a permanent or a temporary resident of Canada.
• You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

How to apply

By email

zamanakhtar34@gmail.com

Advertised until

2024-10-01

Here are some frequently asked questions to help you gain a better understanding of this Food service supervisor:

1: What is a Food Service Supervisor?

A Food Service Supervisor is a managerial role responsible for overseeing the daily operations of a food establishment. They manage staff, handle customer service, and ensure the quality and safety of food service.

2: What are the key responsibilities of a Food Service Supervisor?

Responsibilities include:

• Supervising and coordinating staff.
• Managing inventory and ordering supplies.
• Ensuring food quality and safety standards.
• Handling customer inquiries and complaints.
• Creating staff schedules.
• Training new employees.
• Overseeing food preparation and presentation.
• Maintaining a clean and organized dining area.

3: Do Food Service Supervisors need formal training?

While formal culinary or hospitality training can be beneficial, many Food Service Supervisors gain experience through on-the-job training and gradually work their way up.

4: What skills are essential for a Food Service Supervisor?

Skills include leadership, communication, time management, problem-solving, and a deep understanding of food safety and sanitation.

5: Do Food Service Supervisors work long hours?

Yes, they often work long and irregular hours, including evenings, weekends, and holidays, to ensure smooth restaurant operations.

6: Can Food Service Supervisors work in different types of food establishments?

Yes, they are needed in restaurants, cafes, fast-food chains, catering companies, and even institutional settings like schools and hospitals.

7: What’s the difference between a Food Service Supervisor and a Restaurant Manager?

Food Service Supervisors typically oversee day-to-day operations, while Restaurant Managers often have broader responsibilities, including business strategy and financial management.

8: Can Food Service Supervisors help improve restaurant profitability?

Yes, they can influence profitability by managing costs, optimizing staff performance, and enhancing customer satisfaction.

9: Is this role customer-focused?

Absolutely. Food Service Supervisors play a vital role in ensuring a positive dining experience for customers by maintaining high service standards.

10: Are there opportunities for career advancement in food service?

Yes, with experience and ongoing training, Food Service Supervisors can advance to higher positions, such as Restaurant Manager or Regional Manager.

11: What’s the most rewarding aspect of being a Food Service Supervisor?

Many find satisfaction in creating a welcoming environment, training staff, and delivering memorable dining experiences to customers.

12: How can someone become a Food Service Supervisor?

Start with entry-level positions in the food service industry, gain experience, and demonstrate leadership qualities to advance into supervisory roles.